eBooks/Books- Communication
Effective communications : get your message across and learn how to listen by
Develop your skills, realise your full potential and make your life work.
Whether you want a one-to-one conversation, or to wow during a company presentation, find the right tools to express with success. Includes practical techniques, effective tips, 5-minute fixes and case studies to equip you to succeed in the real world, plus set your goals and check progress with simple self-assessment exercises.
Follow as a complete course, or dip in and out of topics for quick reference.
Pocket-sized - take it wherever life takes you
[E-Book] Communication skills: For nursing and healthcare students by
Communication Skills is an accessible textbook for nursing and healthcare students seeking to understand the concept of communication and to develop their communication skills. Through clear explanations, case studies and activities, the book will help you to understand the principles of communication and develop your own skills for your healthcare practice. You will learn: Why communication is fundamental to nursing and health care How to communicate in assessing, planning, providing and managing care How to communicate in promoting health and in therapeutic interventions How to communicate in difficult situations How to communicate with a diverse range of people How communication is used to improve patient safety This book will help you to demonstrate your communication skills and develop your proficiency in nursing and health care. Essentials is a series of accessible, introductory textbooks for students in nursing, health and social care. New and forthcoming titles in the series: The Care Process Leadership Study Skills Promoting Health and Wellbeing Research and Evidence-based Practice.
eBooks/Books- Self-Awareness
Bouncing Back from Rejection by
Go beyond your fear of rejection to develop confidence, compassionate self-awareness, and resilience! Do you have a fear of rejection? If so, you aren't alone. But if you have difficulty bouncing back after rejection, experience intense pain as a result, or if the fear of rejection is so crippling that it interferes with your everyday life, it's time to make a change. This groundbreaking guide can help. With this book, you'll learn why you fear rejection by gaining an understanding of your unique attachment style. Secure attachment is defined as a feeling of being protected and well-cared for. People who experience secure attachment as young children are more likely to be happy, healthy, and resilient adults. On the other hand, insecurely attached people are less likely to cope well with rejection, and may have trouble "bouncing back" after difficult experiences. Once you understand how your attachment style has informed your fears, you can begin the work needed to overcome them! Using the theory of attachment, and the five domains of awareness: Sensations, Thoughts, Emotions, Actions, and Mentalizing (STEAM), you'll learn to relate to yourself and to others in more positive ways, even when difficult situations arise. So, whether you experience rejection in a romantic relationship, at work, or with friends, you'll have the resilience needed to recover quickly and focus on what makes you special and unique. This isn't a book that promises to protect you from future rejection. Unfortunately, rejection happens to everyone and is a normal part of life. But you will learn skills to handle this rejection and come to see it as less scary. With this view, you'll gain confidence, self-awareness, and the resilience needed to bounce back, even when life throws you a curveball.
[E-Book] Mindfulness in a busy world: Lowering barriers for adults and youth to cultivate focus, emotional peace, and gratefulness by
How can we increase the likelihood that people will be able to control their wandering mind, let go of upsetting thoughts and feelings, and apply the wisdom of mindfulness training to their day-to-day lives? Mindfulness in a Busy World offers a bridge between the ancient wisdom of Eastern mindfulness teachings and the busy Western lifestyle of the tech era where an increasing number of people experience stress, anxiety, impatience, and an inability to be present in meaningful interactions.
eBooks/Books- Diversity
[E-Book] Global Diversity Management: A Fusion Of Ideas, Story and Practice by
This book explores how global organisations and institutions manage Equality, Diversity and Inclusion (EDI) across their operations and within different cultural and value settings. It blends empirical evidence from collaborative research with original practical insights. In addition, the book demonstrates how the idea of narratives can be used as an approach to achieving EDI goals, presenting powerful stories on EDI implementation and challenges stemming from EDI-related abuses. Taken together, the book's respective chapters depict the complexity of EDI in a nuanced way, reflecting the disparate realities of those involved in its implementation. The combination of academic research and insights from practitioners in the field give the book a unique position in the global management literature on EDI, while also yielding a wealth of valuable lessons and conclusions.
eBooks/Books- Collaboration
[E-Book] Transforming teamwork : Cultivating collaborative cultures transforming teams by
This book explains why these breakdowns occur and details what you can do to correct them.
Innovative Assessment of Collaboration by
This edited volume provides a platform for experts from various fields to introduce and discuss their different perspectives on the topic of teamwork and collaborative problem solving.
eBooks/Books- Knowledge Sharing
[E-Book] Connecting Adult Learning and Knowledge Management by
This multidisciplinary book represents an initial attempt to connect adult learning and knowledge management in theory and practice.
[E-Book] Digital rebirth : How smart companies recreate themselves in the digital era by
Digital Rebirth transcends digital transformation. It involves a revolutionary reinventing of the purpose, nature and processes of a company, with accompanying digital business and technological platforms. This book presents a clear framework for practical digital rebirth of companies, contrasting it to prevalent "digital transformation" approaches. Aimed at large and medium-sized companies, as well as their subcontractors and service providers, but also at budding entrepreneurs, it should be read and used by company boards, executives, managers, startup leaders and business consultants.. - In every section of the book you will find proven concepts of Digital Rebirth, digital reinvention, collaborative digital practices, combinatorial technologies, digital platforms, digital ecosystems and pointers how to move from obsolete mindsets and left-over baggage to reinvented digitalization minds and processes. - It shows clearly how some major companies have digitally rebirthed themselves - or are in the process of it - to be or to become a leading player in the digital economy. - Company (and industry) illustrations are accompanied by descriptions of Digital Rebirth approaches, methodologies and practical tools. - The book's content is ideal for use in company workshops and executive sessions, as well as business leadership mindset sessions, and has been validated in such activities by the authors, including boards of highly renowned companies on all continents. - At the end of the book, the unique approach of Digital Rebirth is condensed into a framework of five digital drivers, to assist in the right activities for purposeful and successful company rebirth. The concept of Digital Rebirth shows clearly that, in the light of recent developments like Internet of Things, Artificial Intelligence, Industry 4.0 and Cloud-based Services, well-established traditional industry and competitive models are not any longer satisfactory to understanding and dealing with digital realities.
[E-Book] Knowledge management, arts, and humanities : Interdisciplinary approaches and the benefits of collaboration by
This book presents a series of studies that demonstrate the value of interactions between knowledge management with the arts and humanities. The carefully compiled chapters show, on the one hand, how traditional methods from the arts and humanities - e.g. theatrical improvisation, clay modelling, theory of aesthetics - can be used to enhance knowledge creation and evolution. On the other, the chapters discuss knowledge management models and practices such as virtual knowledge space (BA) design, social networking and knowledge sharing, data mining and knowledge discovery tools. The book also demonstrates how these practices can yield valuable benefits in terms of organizing and analyzing big arts and humanities data in a digital environment.
[E-Book] Knowledge management: Progress, trends and challenges by
The book first aims to contribute to the current literature on knowledge sharing through understanding how open workspace layouts (from a social and spatial proximity perspective) promote faster decision making, operational efficiency and innovativeness, and how the alignment of employee and firm expectations shape this process. Knowledge management has strategic importance for any manufacturing enterprise. Systematically gathered, analyzed, and interpreted professional experiences can prevent technical problems, unnecessary costs, and unnecessary engineering changes. As such, the model for recording of knowledge and its integration into the engineering change and adaptive design process is the main contribution of the second chapter. The landscape of pricing innovations is created by compiling and sorting the varieties of novel pricing practices. This piecemeal approach to capturing the entire scope of pricing innovations is not capable of supporting attempts to discover interdependencies between several innovations, let alone to design future innovations. To overcome these deficiencies, a knowledge-based approach is proposed in the closing chapter, which covers building blocks of relevant know-what, know-why, and know-how.
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